Survey Says: 76% of Marketers Plan to Use Facebook for Social Commerce

Interesting headline survey results published this week from e-commerce conversion experts SeeWhy.

In a social commerce survey of 467 marketers that was conducted in June 2010 and that focused on marketers’ plans to use Facebook as a social commerce tool (social commerce was defined in the survey as “the use of social media to drive ecommerce sales”), the study found…

  • 76% of marketers plan to use Facebook for ‘social commerce’ initiatives
  • 20% of marketers are unsure whether they will use Facebook for social commerce
  • 2% have no plans to leverage Facebook for social commerce.
  • 67% plan to use Facebook to drive traffic to their e-commerce sites
  • 26% plan to build e-commerce application on Facebook itself
  • 44% plan to use Facebook application in place of microsites for product launches and promotions

Whilst SeeWhy have not provided details of their sample (representativity, small or major brands/retailers, sectors, region (we’re assuming US) etc…), meaning it’s difficult to extrapolate findings, it’s nevertheless interesting  to see that such a large proportion of marketers (76%) may be planning to use Facebook as a social commerce tool – for either driving traffic to their e-commerce site (67%) and/or selling directly on Facebook itself (26%).

The other point of note is that Facebook is perhaps shaping up to be final nail in the coffin of the much maligned promotional microsite, 44% of marketers plan to use Facebook in place of such microsites – condemning the latter to the virtual scrapyard in the sky.

Written by
Paul Marsden

Chartered psychologist specialising in consumer behaviour, wellbeing and technology. Certified CX professional experienced in Design Thinking. A researcher, writer and speaker, Paul is head of Digital Insight at SYZYGY.

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Written by Paul Marsden