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New Research / Sellers Unite

An interesting finding by Columbia researchers Andrew T. Stephen and Olivier Toubia, who have looked at whether it makes commercial sense for online sellers to link to each others’ stores. The short answer is yes.

The researchers make an interesting distinction between social commerce and social shopping

The distinction between social shopping and social commerce is that while social shopping connects customers, social commerce connects sellers.

Download their paper here.

Written by
Dr Paul Marsden
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2 comments
  • That’s an intriguing insight! Cross-linking between online sellers can seem counterintuitive at first—why send potential customers to a competitor? But research like this suggests that it can actually be beneficial.

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Digital wellbeing covers the latest scientific research on the impact of digital technology on human wellbeing. Curated by psychologist Dr. Paul Marsden (@marsattacks). Sponsored by WPP agency SYZYGY.