There are just two basic strategies in digital innovation in marketing – ‘help me‘ or ‘entertain me‘.
Unfortunately, most digital marketing still falls somewhere else entirely, into a futile ‘interrupt me’ bucket…
So here are 4o ‘help me’ examples of ‘marketing as a service’ (aka brand utility – mostly digital) for your delight and delectation courtesy of Brieuc Saffré and Marwann Al Saadi, and their rather useful blog, brand-utility.com…
Some of these brand utility examples are a little long in the tooth (and skewed a little French), but they are good creative stimulus nonetheless for those of us wishing to move marketing beyond the ‘marketing as interruption’ quagmire;
- Stiegl Beer – Free public transportation ticket on beer bottles
- Vodafone – Pocket Power – clothes that charge smartphone
- Scrabble – Scrabble sponsored gamified (solve word puzzle) free WiFi
- IBM Smart outdoor advertising (curved billboards/poster doubles as seat, ramp, awning)
- Brazilian Blood Bank “Donor Cable” donates smartphone battery charge to a friend
- Audi Start-Stop app – uses the same start-stop energy saving principle in Audi cars to save battery life
- KLM Your Must-See Map – personalised travel map with friends tips
- Babolat Play & Connect – a connected racquet that tracks technique and performance
- Nike Golf 360 – Nike+ for golfters, score rounds, track stats, compete with friends
- Getty Images Watermark Projects – not just the logo on previews, but useful image information
- Ray Ban – Bright Light (Concept) – geo- app to find sunny spots in your city
- Starbucks Early Bird (concept) alarm app that rewards early risers with coffee discounts
- Adidas Runbase – branded showers and lockers near Tokyo subways stations
- KLM Meet and Seat – stalk people on Facebook and grab a seat next to them on a flight (perhaps not)
- Sherwin-Williams ColorSnap – app that produces paint palettes based on photos (Adobe Kuler for interior design)
- Clorox Glad – Trash Smart – app from trash bag brand that locates nearest recycling centres
- Kodak Picture Spot – real world signs showing photo opportunities (could an AR version of this have saved Kodak?)
- Betty Crocker TV – YouTube recipe channel
- Delta Bag Tracker – Fedex style tracking of your luggage
- Kalles Kaviar Egg Timer app – scan egg for info (provenance, metrics) and perfect cooking instructions…
- Adidas miCoach – personal training app from Adidas
- Asics Marathoner app – pesonalised messages from supporters on billboards throughout course – triggered by RFID
- IKEA pop-up nap station – sleep pods for weary drivers on the autoroute- featuring IKEA beds
- Jimmy Fairly – French glasses brand take on TOM’s (buy one, give one)
- AT&T phone charging lockerbox
- Google wedding planner – uses Google tools to plan, budget, share a wedding
- Google person finder – used after Japan quake in 2011, helps people reconnect with friends and loved ones in the aftermath of natural and humanitarian disasters
- Nestlé Dessert – chocolate recipe idea app
- Maruti Suzuki – Indian Suzuki car brand hosts second-hand buy/sell/exchange site
- MUJI productivity apps – branded calendar, notebook and travel apps
- Google Teach Parents Tech – helping children tech-educate parents
- Broke Bike Alley – bike shop metal business card that works as a bike spanner
- Diageo – cocktail recipe site featuring Diageo brands
- Nike+ – iOS running app, track performance and compete with friends
- Toms – buy-one-give-one pioneer – shoes and glasses
- Virgin Atlantic taxi2 – app links up people to share cab from an airport
- Nestlé – Devenir maman – pregnancy guide app
- Puma – clever little bag, replacing bulky shoe boxes with bags
- Mini – roadside assistance app for Mini owners
- Kodak share button – didn’t save it from bankruptcy, but the share button cameras was smart







Love the new site! Thanks for everything, Paul! I owe much of my career success to you and your blogging. True inspiration.
This list is an incredible showcase of innovative digital brand utilities, blending creativity with functionality to enhance user experience.