Here’s a trinity of useful infographics that flesh out the rise of the SoLoMo consumer – smart consumers who shop with social, location-aware and mobile technology.
The first from Dublin-based VendorShop reports that when Facebook stores that incentivise sharing increase sharing by 55%, and that sharing converts at 20%.
If you’ve already downloaded our new report on f-commerce, you’ll already know the evidence-based and theoretically-informed success formula for Facebook stores. Bottom-line Facebook stores work when they offer
- Exclusives (fan-first/fan-only)
- Involvement (you invite fans to become brand advisors)
- Incentives (you offer fans incentives for spreading the word)
The second infographic is compelling, if data-heavy, illustration of the smart shopper who shops with location-aware mobile technology from the Microsoft tag team. A few choice stats and insights from the infographic:
- Half of all local searches are done via mobile
- 8.5% of all e-commerce (global) will be via mobile handsets by 2015 ($119bn)
- 10 ways smart consumers use mobile technology to shop smarter
- Discuss with friends
- Read reviews
- Make lists
- Compare alternatives
- Collect loyalty points
- Read more info
- Join online chat
- View maps
- Use check-in coupons
- 12 key features of mobile shopping apps
- Browse products
- Send gifts
- In-store event info
- Store locator
- Responses to questions
- Create wish lists
- Same day delivery
- View mobile deals
- Photo item for reviews
- Get reminders
- Gift cards
- Product reviews
- Benefit from group deals
And third, a brilliant download to read and keep primer on the mobile ecosystem from Econsultancy, chock full of stats and facts (US).
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Hi .. thanks for this. Really usefully summarised through the infographics. The figures quoted in them are really compelling in the Influence the Conversion and Results segments. Excellent.
[…] for nationwide expansion, will it play in Peoria? I think so, particularly among the burgeoning SoLoMo customer group – those technology astute, smartphone obsessed consumers who value the […]
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