So Ketchup King Heinz has thrown up a Pop-Up Fan-Store in Facebook selling personalised cans of Heinz soup to UK Heinz fans.
The pop-up store allows Heinz fans (and-only fans) to send personalised ‘get-well’ cans of Heinz soup to friends suffering from post-summer distress disorder – i.e. Autumn colds and chills, for a £1.99 ($3.00) PayPal payment via an store app on the brand’s Facebook page.
The customised cans feature a personal get-well message on the label, via a custom store app on the Heinz fan-page from London-based social media agency We Are Social.
What we really like about this Heinz pop-up fan-store is that it taps into Facebook strengths – gifting – an eminently social activity, and personalisation (although not, in this case, via the social graph). Personalised gifts in Facebook make real sense. Kudos Heinz.
Expect other food and beverage brands – champagne, chocolates, wine and soda come to mind – to follow.
Heinz is emerging as something of a poster-child for f-commerce in FMCG/CPG – earlier in the year it opened a pop-up fan-store in Facebook to support the launch of a new line of ketchup by offering fans exclusive fan-first access to the product before it became available in-store (also by We Are Social). And last month, Heinz ran a social couponing campaign, where the value of the coupon doubled when shared.
Providing a rationale for the Facebook activity, Matthew Cullum, Heinz Soup marketing controller, said, “Because Facebook is a place people choose to engage with our brand, we want to be there… Our use of these channels doesn’t replace TV, but it is a great compliment to it because it allows the consumer to spread the word and they engage more than they would with traditional channels such as TV or Radio.”
[…] Beim Facebook Marketing tut sich was. In Großbritannien hat der Spezialist für Tomatenprodukte Heinz eine Verkaufsaktion gestartet, die mit personalisierten Produkten wirbt und den Fans auch gleich noch das Gefühl vermittelt, sie würden damit einem kranken Freund helfen können. […]
[…] Beim Facebook Marketing tut sich was. In Großbritannien hat der Spezialist für Tomatenprodukte Heinz eine Verkaufsaktion gestartet, die mit personalisierten Produkten wirbt und den Fans auch gleich noch das Gefühl vermittelt, sie würden damit einem kranken Freund helfen können. […]
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[…] Pop-Up Facebook Fan-Store Sells Personalised Heinz Soup […]
[…] Social Commerce Today notes that Heinz is an F-commerce leader, with agency We Are Social helping the brand launch campaigns in the past such as its social coupons, whereby the value doubled upon sharing. […]
[…] Heinz Soup: A popup Facebook shop sampling an old product at the right time – Heinz Tomato Soup – in Winter to remind consumers that a hot soup helps with seasonal flu. The smart aspect of this Facebook sampling campaign was that consumers could personalise the can label with a get well message for their friend. […]
[…] Here’s a short BBC video news report on f-commerce, showcasing the Heinz fan-store selling personalised Get Well soup. […]
[…] Social Commerce Today notes that Heinz is an F-commerce leader, with agency We Are Social helping the brand launch campaigns in the past such as its social coupons, whereby the value doubled upon sharing. […]
[…] temporary popup gift-shop on the brand’s UK Facebook page delivered in October 2011 (covered here, and here, with result reported here), selling personalised cans of “Get Well” Soup for […]