digitalwellbeing.orgHow to thrive in our hyper-connected world

Social Commerce

Is Happiness Your Business Model? Get the NPS Smiley

So is customer happiness your business model?  It should be.  Delivering experiences that beat customer expectations results in happiness and drives growth; according to Bain research, companies that are best in class at creating customer happiness...

A Look Inside Retailer Deals [infographic]

So you want to sell smart with social media, then sell with a deal. Why? A deal mindset is key in social commerce because much of the value of selling with social media comes from the word of mouth effect, the referral impact of shared activity and...

Social Media Demystified: McKinsey Style

With so much nonsense still being bandied around about social media, particularly relating to fictitious revolutions, businesses would be forgiven for tuning out of the faddish hype and spin. Quite rightly so. But every once in a while, something is...

Hertz Group Offers on Facebook [Screenshots]

So we know that the principle reason that people interact with businesses and brands on Facebook is to get offers. Hertz is obliging Facebook users with a group offer for car hire in the form of a ‘social coupon’ using the social...

digitalwellbeing.org

digitalwellbeing.org

Digital wellbeing covers the latest scientific research on the impact of digital technology on human wellbeing. Curated by psychologist Dr. Paul Marsden (@marsattacks). Sponsored by WPP agency SYZYGY.